Terms of service

1. Scope
The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the course of its commercial or independent professional activity.
2. Contracting parties, conclusion of contract
The purchase agreement is concluded with Snickers Concept Store.
The presentation of products in our online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit it.
When the contract with us is concluded depends on the payment method you choose.
Prepayment:
We will accept your order by sending a confirmation email within two days, in which we will provide you with our bank details.
Sofort by Klarna:
After submitting your order, you will be redirected to the website of the online payment provider Sofort GmbH, where you confirm the payment instruction. This concludes the contract with us.
3. Contract language, contract text storage
The language available for concluding the contract is German.
We save the contract text and send you the order details and our terms and conditions by email. You can view the contract text in your customer login.
4. Delivery conditions
Shipping costs may apply in addition to the stated product prices. Further details regarding any applicable shipping costs can be found in the individual offers.
You have the option of collecting your order from the Snickers Concept Store, Küsterland 5, 24568 Kaltenkirchen, Germany, during the following business hours: Monday to Saturday from 9:00 a.m. to 6:00 p.m., excluding public holidays.
5. Payment
The following payment methods are generally available in our shop:
Prepayment:
If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
Sofort by Klarna:
After submitting your order, you will be redirected to the website of the online payment provider Sofort GmbH. To pay the invoice amount via Sofort, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will then be processed immediately by Sofort, and your account will be debited.
6. Retention of title
The goods remain our property until full payment is received.
7. Transport damage
If goods are delivered with obvious transport damage, please report such damage to the delivery driver immediately and contact us without delay. Failure to report damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.
8. Warranty and Guarantees
Unless expressly agreed otherwise below, the statutory warranty rights apply.
For used goods, the following applies: if the defect appears after one year from delivery of the goods, warranty claims are excluded. Defects that appear within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The foregoing limitations and reductions of time limits do not apply to claims based on damages caused by us, our legal representatives, or agents.
  • in case of injury to life, body or health,
  • in the case of intentional or grossly negligent breach of duty as well as fraudulent intent,
  • in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
  • within the scope of a guarantee promise, insofar as agreed or
  • insofar as the scope of application of the Product Liability Act is opened.
  • Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.
9. Liability
We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.
  • in case of injury to life, body or health,
  • in the case of intentional or grossly negligent breach of duty,
  • in the case of warranty promises, if agreed, or
  • insofar as the scope of application of the Product Liability Act is opened.
  • In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), caused by slight negligence on the part of us, our legal representatives, or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract. All other claims for damages are excluded.
10. Dispute Resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.